Shipping policy
All original artworks, prints and other products are fully refundable (less shipping costs). In the event the artwork or product does not meet your expectations, a full refund of the purchase cost (original shipping costs excluded) will be paid on receipt of the returned artwork or product.
You are required to inform us of your intent to make a return within 14 days of receipt, by emailing info@gallery68.co.uk or through our Contact page. You then have another 14 days to make the return.
The artwork must be returned by courier, in its original packaging and a signed for service is to be used. The return shipping cost is to be born by you, the customer and is non-refundable.
Refund will be made on receipt of the artwork or product and paid via the original payment method.
Shipping Rates and Times
Original Artwork and Digital Prints
Your artwork will be securely packaged, and will be delivered by courier on a signed for service.
Fees:
Original artworks : £29.95 flat fee
Prints on aluminium : £19.95 flat fee
Prints on canvas : £19.95 flat fee
Prints on acrylic : £19.95 flat fee
Prints on photographic paper : £9.95 flat fee
Expected shipping times are:
Within the UK: 5 - 10 business days
Bespoke Furniture Shipping is within the UK only and you can expect to receive your furniture within 5 - 10 days after production. Returns are not accepted due to the nature of the handcrafted made to order nature of bespoke furniture. This does not affect your statutory rights in the event the item arrives damaged, wherein you will be supplied with a replacement.